Parents: get started with MyEncore at your school

Your school uses MyEncore to keep you connected — marks, attendance, fee statements and school communication, all in one app. Here's how to get set up in three steps.

1. Download the app

MyEncore is available on Android, iOS, Huawei AppGallery, and as a full web app that works on any device with a browser — no download required for the web version.

Google Play (Android) App Store (iPhone & iPad) Huawei AppGallery Web App (any device)

2. Get connected to your child's profile

  1. Open your invitation link

    Your school sends parents an SMS or email with a personalised invitation link. Open it on your phone (with the app installed) or in a browser for the web app.

  2. You're automatically connected

    The link connects you straight to your child's profile — no codes, no manual searching, no data entry.

  3. Haven't received a link yet?

    Ask your school's admin office to resend it, or contact MyEncore support directly (details below).

Already have a MyEncore login from a previous school or another child? Sign in as usual — new schools and learners can be linked to the same account.

3. Explore what you can do

Once you're connected, you can see your child's marks and reports, attendance, fee statements, timetables, and school notifications — all from the same app your school uses every day.

Get the App Contact Support

Need help?

Your first stop should be your school's admin office — they manage invitations and can look up your account fastest.

For technical support, email [email protected] or use the contact form.

Frequently asked questions

Is there anything for me to pay as a parent?

No. Your school's MyEncore subscription covers your access — there is nothing separate for parents to pay to download or use the app.

Which platforms is the MyEncore app available on?

Android, iOS and Huawei AppGallery, plus a full web app at app.myencore.co.za that works on any device with a browser.

I haven't received my invitation link yet — what do I do?

Contact your school's admin office and ask them to resend your MyEncore invitation, or reach MyEncore support directly at [email protected].

What if I don't have a smartphone?

You can use the full MyEncore web app at app.myencore.co.za from any phone, tablet or computer with internet access.

Last updated: 2026-07-19 · MyEncore (Pty) Ltd (Reg 2026/420483/07), South Africa. MyEncore is in active daily use at 14 schools across South Africa. Home · Download · Contact